![]() The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right. This is to ensure a better fulfillment process for you. We only accept order cancellations within 12 hours after the completion of your order. Please remember it can take some time for your bank or credit card company to process and post the refund too. If approved, you’ll be automatically refunded on your original payment method. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. Unfortunately, we cannot accept returns on sale items or gift cards. Please get in touch if you have questions or concerns about your specific item. We also do not accept returns for hazardous materials, flammable liquids, or gases. You can always contact us for any return questions at Exceptions / non-returnable itemsĬertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items like T-shirts, Hoodies, Canvas, and Rugs.), and personal care goods (such as beauty products). Items sent back to us without first requesting a return will not be accepted. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Our customer service personnel will inspect your situation and determine if your item meets the criteria for a return. Picture proof of the item showing the issue or reason for return.To start a return, please contact us at and provide the following information: Returns for change of mind or rejected gifts will not be accepted. ![]() ![]() To be eligible for a return, your item must meet one of the following criteria: We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. ![]()
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