![]() ![]() Read more and check them out! Mercantile, is situated in the guest lobby of Anvil Hotel, located right in the heart of downtown Jackson Hole, Wyoming. They shared some of their story with us to share with you. 10/10 recommend.We would like to introduce to you one of our newest stockists, The Mercantile at the Anvil Hotel! So I’m changing my original 5 star review to a 1 star review and warning anyone else out there considering a stay at Anvil Hotel to reconsider!!! I was then instructed to contact management, which I did. After contacting their front desk, they said other people have had this problem. It turns out they are NOT complimentary and in fact, costed us more than our hotel room. We did NOT see pricing anywhere, so we assumed the snacks were complimentary. Before eating any snacks, my husband and I carefully inspected the entire snack tray (taking everything off) and even checked the paper we received at check in. I inquired about this extra charge, and management told me it was because of some of the snacks that we ate from what I thought was a complimentary snack tray in the room. Once for the room stay, and one other charge that was MORE than the room stay. A great place to stay while in Jackson, however, after returning home and viewing my bill, i noticed that i had been charged twice. I had to let go of a lot of anger and forgive these people after I left.Įdited to add: I originally loved this hotel. This hotel was likely some property developer's dream and has a lot of pride wrapped up in it. Other hotels need to be rewarded for ethical business practices. Another thing: if you give them your email address, they will send you emails with offers about their hotel. They gave this place a cost-effective remodeling to help attract people who are willing to spend a little more money for a stylish stay in a busy, fun town. (The bathroom floor had real tile though) They also didn't use proper wainscoting trim, they used some kind of sharp 1x2 wood boards at 5' level, likely milled from a table saw from pine 2x4's, which is how I managed to cut my shoulder on it. From what I think I see, they didn't use proper mortar to tile the bathroom shower walls, they used stuck on tile. Once you look beyond the fresh green paint and the brass fixtures, you will realize that this is actually a normal older motel. You will lose and be depleted for your trouble. If you talk with them about the quality of the stay or the pricing system or a refund, they will talk in circles using corporate customer service psychology. The Lexington has a nicer lobby, and from what I hear bigger rooms. If the Lexington is charging $120, The Anvil is charging $220 (With additional hidden fees). You will discover that their rooms charge $100 more than the neighboring hotel. Their pricing system needs some adjustments. I had to DIY my way out of that situation and remount the mesh screen into the insufficient plastic wedges on the door. ![]() If you brush your knee against it, it will likely come loose. For example, below each bathroom sink, there are twin cupboard doors lined with a brass mesh screen. If you have a toddler, you will likely lose that deposit. Bearing that in mind, The rooms themselves are very very fragile. In addition to the fee for the room, they will charge you a 100$ deposit which they will refund back to you if the room is undamaged. While getting out of bed in the morning, I cut my shoulder on the sharp wainscot trim they line the wall with, while squeezing between the second bed and the wall corner. The rooms are not large enough to accommodate two queen sized beds. You may need to book a room with two queens for your family. You will be charged what I have heard is a hefty fee for it later if you do. There is a tray full of items such as chocolate bars, crackers, etc in the room - Do not eat from it!! It is not free. ![]() Keep these things I'm about to list in mind to help you with your stay in this hotel. THIS REVIEW IS A GUIDE! I'll try my very best to not let it turn into hatemail. ![]()
0 Comments
Leave a Reply. |